St Helena Hospice

Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU
 
1 2 3 4 5 2,910 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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Page 1 of 18
 
1 2 3 4 5
Review of Adult Bereavement Service,
17th June 2022


My councillor Amber was really helpful and friendly, she helped me deal with the guilt I felt and made it easier to remember my dad without so much pain. I hope I can deal with bereavement better now thank you so much


Nothing Amber helped me brilliantly

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
1 2 3 4 5
Review of Virtual Ward, written by a family member
17th June 2022


The staff and all carers have been great, and compassionate I can’t have better from everyone many thanks to everyone you all a fantastic job many thanks doesn’t cover how you all made me feel from the start.


Absolutely nothing I couldn’t fault anything you did from start to the end. The last nurse that came touched my heart saying today safe Journey I will away remember this with love.

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of CNS(EC),
17th June 2022


All of the staff were always caring and helpful, they always gave you the time to ensure you were happy and fully informed of the situation in a pleasant manor.


I have nothing to add.

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Breathlessness, written by
17th June 2022


I was contacted by a very nice nurse who was friendly and caring.


Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of CNS(EC),
17th June 2022


This team of people gave the most excellent service, so caring, and thoughtful. Always had a sense of humour to which is needed sometimes.


You could not have done better I really think they know what they are doing.

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Virtual Ward, written by a family member
17th June 2022


Staff so kind, caring and compassionate.


St. Helena provide an outstanding service.

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Adult Bereavement Service,
16th June 2022


My counsellor Wendy was so warm and caring and really made me feel at ease. I wasn’t in a very good place when I first came to see Wendy and felt I couldn’t really open up and speak to those close to me. I very quickly felt comfortable with Wendy and could speak very openly and honestly with her. She helped me see things in a different way and gave me great advise to allow me to process things in a positive and constructive way. When I started my sessions I couldn’t even think or talk about my Dad without getting upset and just thinking of the bad times, especially the time during his illness. With Wendy’s help, I can now remember my Dad and smile about all the great times we had together and enjoy the memories.


I honestly can’t think of anything.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
1 2 3 4 5
Review of Breathlessness, written by
15th June 2022


Jule treated my husband and I with respect she gave us lots of information regarding my lungs to try to breath better.


Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Breathlessness, written by a patient
15th June 2022


All the information I was given was very helpful and made me understand my condition better and the exercises I was given have made my breathing much better.


Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Breathlessness, written by
15th June 2022


I found my assessment very useful. I was able to explain the effects of my breathlessness and received complete understanding. I also received very helpful guidance.


I do not think that you could have done better.

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
 
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Resources

Short link to review St Helena Hospice: http://iwgc.net/emp8p